Leisure Customer Survey

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Consultation has concluded

We have had a big few years and are excited to welcome our new and existing swimmers, gym junkies and those who just want to relax or have some fun back to our leisure centres throughout 2022.

We wanted to start by checking in with you, to understand what you are loving and what can be improved within our centres.

Last year saw us introduce our brand new customer portal which is a new way for us to do business with you and we want to know your feedback.

We encourage you to get involved and complete the short survey below.

Have your say

Complete the survey by Friday 8 April 2022.

We have had a big few years and are excited to welcome our new and existing swimmers, gym junkies and those who just want to relax or have some fun back to our leisure centres throughout 2022.

We wanted to start by checking in with you, to understand what you are loving and what can be improved within our centres.

Last year saw us introduce our brand new customer portal which is a new way for us to do business with you and we want to know your feedback.

We encourage you to get involved and complete the short survey below.

Have your say

Complete the survey by Friday 8 April 2022.

Consultation has concluded

  • Project Update

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    A special thank you to the 140 community members who participated in our first 2022 Quarterly Leisure Centre Customer Survey.

    In response, you raised four key issues:

    • Overall customer satisfaction
    • Cleanliness
    • Equipment
    • Fitness timetables

    This feedback helps guide the future of our facilities, and directly informs the exciting projects we’re looking forward to bringing to you.

    We look forward to providing you with updates, appreciate your ongoing involvement and patronage at our facilities, and encourage you to participate in our next survey.